Returns & Exchanges

We want you to be completely satisfied with your beauty tech purchase. If for any reason you are not happy, we offer a 30-day return policy for unused, unopened items in their original packaging.

1

Check Eligibility

Ensure your item is in its original condition, unused, and still in its sealed packaging to qualify for a full refund.

2

Contact Support

Email our customer service team with your order number and reason for return to receive your unique Return Authorization Number.

3

Pack and Ship

Securely package your device and include the authorization form inside the box before shipping it back to our designated returns center.

4

Refund Processing

Once our warehouse team inspects your return, we will process your refund back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing